Privacy Policy
Last updated: May 27, 2026
Ada X LLC (doing business as “Ada X,” “we,” “us,” or “our”) operates the website adax.ltd and the Pathub platform (AI-powered patent search, analysis, and drafting platform.). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, use our services, or otherwise interact with us.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide when you create an account, subscribe to a plan, contact our support team, or otherwise communicate with us. This may include:
- Account information: your name, email address, username, and password.
- Payment information: billing address, and payment method details. Credit card numbers and other sensitive financial data are processed and stored directly by our payment processor, Stripe, and are never stored on our servers.
- Profile information: your company or organization name, job title, and professional details you choose to share.
- Communications: the content of messages you send to us, including support requests, feedback, and survey responses.
- User content: patent documents, search queries, analysis inputs, draft content, and any other materials you upload or create using our platform.
1.2 Information Collected Automatically
When you access or use our services, we automatically collect certain information, including:
- Device information: device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- Usage data: pages visited, features used, search queries, click patterns, time spent on pages, referring URLs, and interaction timestamps.
- Log data: IP address, access times, error logs, and system activity.
- Location data: approximate geographic location derived from your IP address.
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as identity verification services, credit reporting agencies, business partners, and publicly available sources. We may combine this information with other data we collect about you.
2. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a contract: processing is necessary to provide you with our services, manage your account, and fulfill our contractual obligations to you.
- Legitimate interests: processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security, provided these interests are not overridden by your rights.
- Consent: where you have given us explicit consent to process your personal data for specific purposes, such as marketing communications. You may withdraw your consent at any time.
- Legal obligation: processing is necessary to comply with applicable laws, regulations, or legal proceedings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services, including the Pathub platform.
- To process transactions and send related information, including purchase confirmations, invoices, and subscription notices.
- To create and manage your account, authenticate your identity, and provide customer support.
- To personalize and improve your experience, including by analyzing usage patterns and tailoring content and features to your preferences.
- To communicate with you about updates, security alerts, and administrative messages related to your account or our services.
- To send marketing and promotional communications, where you have opted in to receive them. You can opt out at any time by following the unsubscribe instructions in any marketing email.
- To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity and protect the security of our services.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To train and improve our AI models and algorithms, using de-identified or aggregated data where possible.
4. Third-Party Services
We share your information with third-party service providers who assist us in operating our business and delivering our services. These providers are contractually obligated to use your data only as necessary to perform services on our behalf and to maintain appropriate security measures. Our key third-party providers include:
4.1 Payment Processing
We use Stripe to process all payments. When you make a purchase or subscribe to a paid plan, your payment information (including credit card number, billing address, and transaction details) is transmitted directly to Stripe. We do not store your full credit card number on our servers. Stripe's use of your personal data is governed by their privacy policy, available at https://stripe.com/privacy. Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.
4.2 Analytics and Performance
We use analytics services to understand how our services are used, measure performance, and identify areas for improvement. These services may collect information such as your IP address, browser type, pages visited, and interaction patterns through cookies and similar technologies.
4.3 Infrastructure and Hosting
Our services are hosted on cloud infrastructure providers that maintain industry-standard security certifications. These providers may process your data in data centers located in the United States and other jurisdictions.
4.4 Other Disclosures
We may also disclose your information in the following circumstances:
- Legal requirements: when required by law, legal process, or government request, including to meet national security or law enforcement requirements.
- Protection of rights: when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Business transfers: in connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
- With your consent: we may share your information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to collect and store information about your interactions with our services. These technologies help us to:
- Keep you signed in and remember your preferences across sessions.
- Understand how you use our services so we can improve them.
- Measure the effectiveness of our marketing campaigns.
- Provide security features and detect malicious activity.
Types of cookies we use:
- Essential cookies: required for the operation of our services. These cannot be disabled.
- Performance cookies: help us understand how visitors interact with our services by collecting information anonymously.
- Functional cookies: enable enhanced personalization and functionality, such as remembering your settings.
- Marketing cookies: used to track visitors across websites to display relevant advertisements.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may affect your overall experience and some features may not function properly.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context in which we collected the data and our legal obligations.
Specifically:
- Account data: retained for the duration of your account and for a reasonable period thereafter to allow for account recovery or reactivation.
- Transaction records: retained for at least seven (7) years to comply with financial and tax regulations.
- Usage data: aggregated or de-identified usage data may be retained indefinitely for analytics and service improvement purposes.
- Marketing preferences: retained until you unsubscribe or request removal.
- Support communications: retained for up to three (3) years after the resolution of your inquiry.
When we no longer need your personal data, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because the data has been stored in backup archives), we will securely isolate your data from any further processing until deletion is possible.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL and encryption of sensitive data at rest.
- Regular security assessments, vulnerability scanning, and penetration testing.
- Access controls that limit employee access to personal data on a need-to-know basis.
- Monitoring and logging of access to systems containing personal data.
- Incident response procedures for detecting, reporting, and investigating data breaches.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users and relevant authorities in the event of a data breach, in accordance with applicable law.
8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right of access: you may request a copy of the personal data we hold about you.
- Right to rectification: you may request that we correct any inaccurate or incomplete personal data.
- Right to erasure: you may request that we delete your personal data, subject to certain exceptions (such as data we are legally required to retain).
- Right to restrict processing: you may request that we limit the processing of your personal data under certain circumstances.
- Right to data portability: you may request that we provide your personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller where technically feasible.
- Right to object: you may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at info@adax.ltd. We will respond to your request within thirty (30) days. We may request verification of your identity before processing your request.
9. California Residents — Your Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information. This section supplements the information contained in this Privacy Policy and applies solely to residents of the State of California.
9.1 Categories of Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information:
- Identifiers (name, email address, IP address, account name).
- Commercial information (purchase history, subscription records, payment details).
- Internet or electronic network activity (browsing history, search history, interaction with our services).
- Geolocation data (approximate location derived from IP address).
- Professional or employment-related information (job title, company name).
- Inferences drawn from the above categories to create a profile reflecting preferences and behavior.
9.2 Your CCPA Rights
As a California resident, you have the right to:
- Know and access: request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share it.
- Delete: request that we delete personal information we have collected from you, subject to certain exceptions.
- Correct: request that we correct inaccurate personal information we maintain about you.
- Opt out of sale or sharing: we do not sell your personal information and do not share it for cross-context behavioral advertising purposes.
- Non-discrimination: we will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your rights.
To submit a request, please contact us at info@adax.ltd or call us at +1 (838) 699-8099. You may also designate an authorized agent to submit a request on your behalf. We may require verification of your identity and confirmation that you authorized the agent to act on your behalf.
10. Children's Privacy
Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take reasonable steps to delete that information as quickly as possible. If you believe that a child under 18 has provided us with personal information, please contact us at info@adax.ltd so we can take appropriate action.
11. International Data Transfers
Ada X LLC is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. These countries may have data protection laws that differ from those of your country of residence.
When we transfer personal data from the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on appropriate legal mechanisms to ensure an adequate level of protection, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Adequacy decisions by the European Commission for specific countries.
- Your explicit consent, where applicable and appropriate.
By using our services, you acknowledge that your data may be transferred internationally as described in this section.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the “Last updated” date at the top of this page.
- Notify you by email (sent to the email address associated with your account) or by posting a prominent notice on our website prior to the change becoming effective.
- Where required by law, obtain your consent before applying material changes to the processing of your personal data.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@adax.ltd
- Phone: +1 (838) 699-8099
- Mail: Ada X LLC, 30 N Gould Street, Sheridan, WY 82801, United States
We will make every effort to resolve your concern. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.